Find answers to the most common questions about LinkedHeadshot.
You'll receive your professional headshot via email within minutes after entering your email. The AI processing is fast and efficient. Most images are processed within 2-5 minutes, though during peak times it may take up to 10-15 minutes.
For best results, upload a clear, well-lit selfie where your face is clearly visible. Avoid photos with heavy filters, sunglasses, or where your face is partially obscured. Use good lighting (natural light works best) and make sure your face is in focus. Avoid using already edited images, as multiple edits can cause malformations that may prevent recognition.
Yes, it's completely free! We offer one professional headshot at no cost. No credit card required. You can upgrade to get more headshots or remove watermarks if you'd like, but the free option is always available. The free version includes a watermark, while the Pro Pack offers watermark-free images.
Absolutely! Once you receive your headshot, you have full rights to use it for LinkedIn, resumes, company websites, and any other professional purposes. The images are yours to use as you see fit.
We offer a Pro Pack with 40 professional headshots for $29 $19 Launch Promotion! This includes 20 profile pictures and 20 whole body shots, all watermark-free and ready for download. Perfect for professionals who need multiple variations for different purposes.
We accept JPEG, JPG, PNG, GIF, WebP, and HEIF/HEIC formats. The maximum file size is 30MB. If your image is larger, you'll need to compress it before uploading.
This error means our AI couldn't detect a clear human face in your uploaded image. Common causes include: face not clearly visible, poor lighting, too far away or too close, heavy filters or editing, or using already edited images. Try uploading a clear, well-lit selfie where your face is the main focus. For more detailed troubleshooting, visit our Troubleshooting page.
First, check your spam or junk folder, as emails sometimes end up there. Also verify that you entered your email address correctly. If you still haven't received your email after 30 minutes, contact us at linkedheadshot@kreatiu.cat with your selfie UUID (found in your confirmation).
With the free version, you'll receive one watermarked headshot. With the Pro Pack, you'll receive 40 professional images: 20 headshots and 20 full-body shots, all watermark-free. Each variation offers a different professional style and look.
Yes, you can use the free headshot for professional purposes including LinkedIn, resumes, and company websites. However, the free version includes a watermark. For commercial use without watermarks, we recommend upgrading to the Pro Pack.
We accept all major credit cards and debit cards through our secure Stripe payment processing. All payments are processed securely and we never store your full payment information.
Yes, we take your privacy seriously. Your uploaded images are processed securely and are not shared with third parties. We comply with GDPR and other data protection regulations. For more information, please see our Privacy Policy.
If you're not satisfied with your Pro Pack purchase, please contact us at linkedheadshot@kreatiu.cat within 30 days of purchase. We'll review your request and work with you to resolve any issues.
Yes! We offer customer support via email. You can reach us at linkedheadshot@kreatiu.cat or aroma@kreatiu.cat. We typically respond within 24-48 hours during business days. You can also visit our Help Center for self-service resources.
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