Contact Support

We're here to help! Get in touch with our support team through any of the following methods.

Email Support

For general inquiries, technical support, or questions about our services, please email us at:

We typically respond within 24-48 hours during business days.

Postal Address

You can also reach us by mail at:

KREATIU CAT SL
Calle Dels Vilabella no5
08500, Barcelona, Vic
Spain

Before Contacting Us

To help us assist you better, please check:

What to Include in Your Email

When contacting support, please include:

  • A clear description of your issue or question
  • Any error messages you've encountered
  • Steps you've already taken to resolve the issue
  • Your selfie UUID (if applicable) - found in your email confirmation
  • Screenshots (if relevant to your issue)
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